The protection of personal data is very important to the company under the name “OPTIMA IMPORTS – EXPORTS – REPRESENTATIONS – COMMERCIAL ENTERPRISES S.A.” and with the distinctive title “OPTIMA”, based in the Municipality of Metamorfosi, Attica (1 Sorou Street, P.C. 14451), with G.E.MI. no. 000336601000 (hereinafter the “Company”).
We ensure full compliance with Law 4624/2019, as amended, and any legislation currently in force or to be enacted in the future concerning the protection of personal data, as well as with EU Regulation 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), repealing Directive 95/46/EC. We process personal data in accordance with the applicable fundamental principles.
This Privacy Policy (hereinafter the “Privacy Policy”)—together with the Terms of Use and the Cookie Policy—explains how we use your personal data (i) when you visit our website www.optima.gr (the “Website”) or (ii) when you contact us or request information.
PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy explains our approach to any personal information we collect from you and the purposes for which we process your data. It also describes your rights regarding the processing of your personal data.
It informs you of the nature of the personal information processed by our Company and how you can request deletion, updating, transmission, or access to it.
This Privacy Policy is intended to help you make informed decisions when using the Website and to understand how your personal data is processed by the Company.
Please take some time to read and understand it.
Note: This Privacy Policy applies only to personal information that we receive from you.
DATA CONTROLLER
The Company “OPTIMA IMPORTS – EXPORTS – REPRESENTATIONS – COMMERCIAL ENTERPRISES S.A.”, located at 1 Sorou St., 14451 Metamorfosi, G.E.MI. 000336601000, email: privacy@optima.gr, informs you that, for the purposes of conducting its business activities, it processes the personal data of individuals (e.g. its customers, suppliers, and prospective employees) in accordance with national legislation and the General Data Protection Regulation (EU) 2016/679 (hereinafter the “Regulation”).
For any matter related to personal data processing, you may contact the Company at the following:
OPTIMA IMPORTS – EXPORTS – REPRESENTATIONS – COMMERCIAL ENTERPRISES S.A.
Address: 1 Sorou St., 14451 Metamorfosi
Phone: +30 210 2893400
Email: privacy@optima.gr
Or directly with the Company’s Legal Counsel, Ms. Angela Rrasa
Email: A.Rrasa@epiros.gr, Phone: +30 210 2893416
WHAT PERSONAL DATA WE COLLECT
We collect and process various types of personal data that we receive from you, including via the Website or through communication with us.
Our primary purpose is to:
- Confirm your identity
- Fulfill requests submitted via the Website
- Comply with applicable law, court orders, or regulatory authority requirements
- Use your data as required or permitted by law
We may process the following personal data:
Contact Form: Name, contact details, especially email address – used to respond to your inquiries.
CV Submission Form: Full name, father’s name, date/place of birth, home address, phone/mobile, marital status, military status, area of interest, education (studies/seminars, programming skills, languages, IT knowledge), work experience (duration, company, position) – used by HR to contact you if a relevant position becomes available.
You are required to notify us promptly of any changes to your data and to respond to update requests.
PRINCIPLES GOVERNING DATA PROCESSING
We ensure that personal data is:
- Processed lawfully, fairly, and transparently
- Collected for specified, legitimate purposes and not further processed in a manner incompatible with those purposes
- Adequate, relevant, and limited to what is necessary
- Accurate and kept up to date
- Retained only for as long as necessary
- Processed securely, protecting against unauthorized access, accidental loss, destruction, or damage using appropriate technical and organizational measures
Legal bases for processing include:
- Consent
- Contract performance
- Legal obligation
- Legitimate interest (balanced against your rights)
- Vital interest
- Public interest
Legitimate interests may include:
- Developing and maintaining relevant services and advertising
- Understanding our audience to serve them better
- Conducting our business
- Demonstrating compliance with best practices and standards
WHO WE SHARE YOUR DATA WITH
Company Employees
Only those involved in processing requests, providing information, or fulfilling legal obligations.
Company Partners
Such as legal advisors, bailiffs, financial and professional consultants – all bound by strict data processing agreements to ensure compliance and protect your rights.
CONFIDENTIALITY & SECURITY
We are committed to keeping your personal information secure and have implemented policies and measures to prevent unauthorized access, misuse, or disclosure.
All employees, consultants, and processors are bound to confidentiality.
HOW LONG WE RETAIN YOUR DATA
We retain your data only as long as necessary. Retention periods depend on the data’s purpose:
- General processing: Until no longer needed
- Consent-based processing: Until you withdraw consent
- CVs: Up to 3 years
- Call recordings: 1 year
- Marketing: Until consent is withdrawn
To withdraw consent, contact us at the address above or the Legal Counsel. You may also complete the relevant (online or print) form at the end of this Policy.
COOKIES
When using the Website, we may collect additional data via cookies or similar technology, such as:
- Your IP address (which may indicate your location)
- Browsing history (pages visited, referral sites)
- Device details (unique device or ad identifiers, browsers used)
You may set your browser to reject some or all cookies. Some site features may be unavailable if cookies are disabled. See our Cookie Policy for more.
HOW TO ACCESS YOUR DATA & YOUR RIGHTS
You have the following rights:
- Right to information: Be informed about data collection and use
- Right of access: Know if your data is processed and receive a copy
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure ("right to be forgotten")
- Right to restriction: Limit processing in certain cases
- Right to data portability: Receive your data in a common format or request its transfer
- Right to object: Object to processing based on your specific situation
- Right to human intervention: Not be subject to automated decisions producing legal effects
- Right to withdraw consent at any time without affecting previous lawful processing
To exercise your rights, contact us or our Legal Counsel as listed above.
We will respond within 30 days. This may be extended by 60 days for complex or numerous requests, in which case we will notify you.
RIGHT TO LODGE A COMPLAINT
If you believe your data protection rights are violated, you may lodge a complaint with the Hellenic Data Protection Authority:
Website: www.dpa.gr
Address: 1-3 Kifisias Ave., 115 23 Athens
Tel: +30 210 6475600 | Fax: +30 210 6475628
Email: contact@dpa.gr
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
We will reflect any changes in data usage or compliance with legal and regulatory obligations. Where possible, we will notify you of major changes via email.
We recommend checking this Policy regularly for updates.
This notice is issued in accordance with Regulation (EU) 2016/679 and Greek data protection laws.
